Loan Operations Specialist II

Job Title

Loan Operations Specialist II

Job Description

Job Function –
Ensures the accurate documentation, closing, booking, servicing and imaging for various loan types originated by the Bank. May also be assigned special projects and/or called upon to perform a degree of management responsibilities in the absence of the manager.


Job Responsibilities –
• Ensures that loans and renewals are closed in compliance with the Bank's loan policy and in compliance with any other requirements designated by the credit approval authority.
• Supports loan officers by communicating with customers, attorneys, appraisers, insurance agents, etc. to coordinate the details of loan closings.
• Collaborates with the designated lending officers to ensure their portfolios are free of delinquencies at each month end and continuously monitors assigned accounts to ensure that any information (i.e. insurance, taxes, appraisals) required under the loan documents is current.
• Accurately generates loan documents in an efficient manner.
• Independently and accurately creates documentation to close small commercial loans, simple real estate loans and all consumer loans without the assistance of counsel.
• Accurately handles the recordation and re-inscription of the Bank's liens for loans to provide continual perfection of the Bank's collateral.
• Drafts preliminary waivers of loan agreements, amendments to loan agreements, and other various agreements, as requested by Lenders.
• Reviews title commitments and surveys to ensure that the commitment is satisfactory and does not contain any exceptions that are unacceptable to the Bank.
• Provides for the safekeeping, maintenance and warehousing of original promissory notes and collateral.
• Tracks outstanding documentation exceptions and critical dates.
• Coordinates the disbursement of funds for the various types of loan closings and performs post-closing document reviews, and the booking of these loans.
• Controls the coding and setup of all loans on the loan system(s).
• Ensures timely generation escrow payments and fulfill other servicing requirements for the conventional mortgage portfolio.
• Assists in the management of the Bank's accounting and reconcilement processes for Loan Operations.
• Ensures that own work is in compliance with all applicable laws, regulations, policies and guidelines.

Assists other less experienced Loan Operations staff in:
• Identifying and clearing all collateral exceptions within appropriate time periods.
• Reviewing loan documents drafted by outside counsel, for all loans, to ensure that the documents comply with the requirements of the appropriate credit approval authority.
• Reviewing files for all loans and identify any existing collateral defects.

• All other duties as assigned.


Skills and Abilities –
• Through understanding of PC based word processing and spreadsheet software.
• Understanding of PC applications
• Thorough understanding of the Laser Pro System
• Thorough knowledge of loan processing/booking
• Thorough understanding of the principles governing loan documentation and the perfection of security interests
• Thorough understanding of the loan operations function
• Good staff management skills
• Ability to gather and analyze data to reach a decision to resolve any issues
• Ability to quickly learn new skills
• Strong interpersonal skills
• Good organizational/planning skills
• Ability to effectively manage time
• Independent and sell motivated
• Detail oriented
• Good verbal and written communication skills
• Good analytical skills
• Excellent interpersonal skills
• Excellent customer service skills


Working Conditions and/or Physical Requirements –
• Ability to work under stress and meet deadlines.
• Ability to operate a keyboard if required performing the essential job functions.
• Ability to read and interpret a document.
• Ability to travel if required to perform the essential job functions.
• Ability to lift/move/carry approximately 20 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department an “undue hardship” then the employee must be accommodated; hence, omitting lifting as a physical requirement.

Basic Qualifications

• Bachelor’s degree, notarial commission, paralegal certificate or equivalent work experience required working in the loan operation functions for a financial institution required.
• 2+ year’s previous loan administration experience.